Welcome to SoqWallet.com (the "Platform"), operated by Surplus Ventures, LLC ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform and purchase collectibles with digital twin Real World Assets (RWAs).
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.
We collect information that you voluntarily provide when you:
This may include: name, email address, phone number, shipping address, billing address, payment information, payment address, and any other information you choose to provide.
When you make a purchase, we collect information about the transaction, including the collectible purchased, payment method, transaction amount, date and time, and associated digital twin RWA details.
When you access the Platform, we automatically collect certain information, including:
When you interact with digital twin RWAs, we may collect your wallet address and transaction hashes. Please note that network transactions are public and permanently recorded on the network.
We use the information we collect for the following purposes:
We share information with third-party service providers who perform services on our behalf, including payment processing, shipping, email delivery, analytics, and customer service. These providers are contractually obligated to protect your information.
Digital twin RWA transactions are recorded on public internet networks. Your wallet address and transaction details will be publicly visible.
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials and wallet.
You have the right to access and update your personal information. You can do this by logging into your account or contacting us at privacy@soqwallet.com.
You may request deletion of your personal information, subject to certain legal obligations to retain data. Note that transactions cannot be deleted once recorded.
You may request a copy of your personal information in a structured, commonly used format.
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your preferences in your account settings.
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity and improve your experience. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
The Platform may contain links to third-party websites, integrations and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
The Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@soqwallet.com.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using the Platform, you consent to the transfer of your information to the United States and other countries where we operate.
California residents have the right to:
Nevada residents may opt-out of the sale of personal information. We do not currently sell personal information as defined by Nevada law.
If you are located in the European Economic Area, you have additional rights under GDPR, including:
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email or through a notice on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Surplus Ventures, LLC
Email: contact@soqwallet.com
Support: support@soqwallet.com
Website: SoqWallet.com